Network Maintenance

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Network Maintenance

Although OTS network services are designed to operate 24 hours a day, 365 days a year, at times it is necessary to perform maintenance on network components in order to maintain quality service. OTS strives to perform this maintenance with the least impact on its customers. All maintenance activities are announced via the DCO-MAINTENANCENOTIFICATION listserv. The notice will contain the following information:

Scope: What work is being done
Impact: What impact to service can be expected
Reason: Why this work is being done, and why it's an emergency
Duration: Estimated duration of the activity

If you should experience trouble with your network services outside of a scheduled maintenance window, please contact the OTS Service Desk at 225.219.6900. See Trouble Reporting for more detail.