Policies & Forms
Policies and Forms
Information Security Policy (V.1.0.3) plus the following additional appendices:
The following materials and forms apply to employees of the Office of Technology Services.
- General
- OTS-11: Telecommunications Coordinator Appointment/Update Form (Rev. 01/2024)
- OTS-15: Trouble Reporting Information Form (Rev. 01/2024)
- OTS-16: Network Services/Telecommunications Project Request Form
- Consolidated IT Agencies: Customer Self-Service Ticketing System: Instructions for Project Requests (Rev. 10/2024)
- Non-Consolidated IT Agencies: OTS-16: Project Request Form (PDF)(Rev. 01/2024)
- Form Instructions (Rev. 01/2024)
- Network Services/Telecommunications Project Planning Checklist
- OTS-26: Self-Service Portal Security Access Form (Rev. 01/2024)
- OTS/S-1: Communications Service Request (Rev. 01/2024)
- Conferencing
- Network Data Services
- OTS Direct Internet Quote Request
- OTS Ethernet Quote Request
- OTS-16: Network Services/Telecommunications Project Request Form
- Consolidated IT Agencies: Customer Self-Service Ticketing System: Instructions for Project Requests (Rev. 10/2024)
- Non-Consolidated IT Agencies: OTS-16: Project Request Form (PDF)(Rev. 01/2024)
- Form Instructions (Rev. 01/2024)
- Network Services/Telecommunications Project Planning Checklist
- OTS-30: LSI Security Change Request Form (Rev. 01/2024)
- OTS-39: Domain Name Service Request Form (Rev. 01/2024)
- OTS/S-1: Communications Service Request (Rev. 01/2024)
- Voice Services
- OTS-7: General Voice Messaging Order Form (Rev. 01/2024)
- OTS-16: Network Services/Telecommunications Project Request Form
- Consolidated IT Agencies: Customer Self-Service Ticketing System: Instructions for Project Requests (Rev. 10/2024)
- Non-Consolidated IT Agencies: OTS-16: Project Request Form (PDF)(Rev. 01/2024)
- Form Instructions (Rev. 01/2024)
- Network Services/Telecommunications Project Planning Checklist
- OTS-32: Toll-Free Service Order Form (Rev. 01/2024)
- OTS-60: Hosted Voice Service New Service Order Form (Rev. 01/2024)
- OTS-65: Hosted Voice Service Move/Change/Disconnect Order Form (Rev. 01/2024)
- OTS/S-1: Communications Service Request (Rev. 01/2024)
- OTS/S-2: Centrex Service Order Form (Rev. 01/2024)
- Wire and Cable
- OTS-50: Capitol Park Fiber Request (Rev. 01/2024)
- OTS/S-1: Communications Service Request (Rev. 01/2024)
- Other Services
- OTS-19a: Legislative Video Feed Authorization (Rev. 01/2024)