Policies & Forms

Information Security Policy (V.1.0.3) plus the following additional appendices:

• Chain of Custody
• Change Management Policy
• End User Agreement
• Exception Request Form
• Incident Response Plan
• Risk Acceptance Form
• Third Party Information Security Questionnaire
• Data Sanitization Standard
  • Single Pass Drive Overwrite Procedure
  • Triple Pass Drive Overwrite Procedure

The following materials and forms apply to employees of the Office of Technology Services.

• Emergency Preparedness
  • Exemption Request Form
  • Exemption Request Form - Medical Supplement​
• Miscellaneous Expense Reimbursement
  • Miscellaneous Expense Reimbursement Form
• On-Call Pay
• Premium Pay for OTS Jobs Domiciled at Louisiana State Penitentiary
• Receipt of Cash and Cash Equivalents
• Records Management and Retention
  • Records Retention Schedule
  • Request for Authority to Dispose of Records
  • Records Disposal Procedure
• Shift Differential Pay
• Student Pay Exception
  • Student Technical Position Description Form
• Travel
  • Travel Procedures
  • Travel Authorization Form
  • Travel Authorization Instructions
  • Hotel Tax Exemption Form
  • Ethics Sponsored Travel Disclosure Form
  • In-State Routine Field Travel Checklist
  • Out-of-State Travel Reminders
  • Sponsored Travel Reminders
  • In-State Travel Reminders
  • Reporting Categories
  • SAP Cost Centers and ISIS Organizations

• NS-7: Voice Messaging Order Form
• NS11: Telecommunications Coordinator Appointment/Update Form
• NS-12: Circuit Order Form 
• NS-13: SmartRing Service Order Form
• NS-15: Help Desk Information Form
• NS-16: Project Request Form
  • Instructions:
    • Customer Self-Service Ticketing System Instructions
    • Form Instructions
  • Project Request Form
  • Network Services Project Planning Checklist
• NS-19a: Legislative Video Feed Authorization
• NS-25: Data Dial Tone Service Order Form
• NS-26: Self-Service Portal Security Access Form
• NS-30: LSI Security Change Request Form
• NS-32: Toll-Free Service Order Form
• NS-38: Ethernet Service Order Form
• NS-39: Domain Name Service Request Form
• NS-43: Enhanced Network Services Access Service Request
• NS-46: IWAY Order Form
  • Instructions
  • Form
• NS-47: IWAY Quote Request Form
  • Instructions
  • Form
• NS-50: Capitol Park Fiber Request
• NS-51: Ethernet Agency Request for Vendor Quote Form
• NS-53: Metro DWDM Order Form
• NS-60: Hosted Voice Service New Service Order Form
• NS-65: Hosted Voice Service Move/Change/Disconnect Order Form
• NS/S-1: Communications Service Request
• NS/S-2: Centrex Service Order Form
• NS-101: AT&T Conferencing Audio Only New Agency Account Billing Form
  • Excel form
  • Instructions
• ​NS-102: AT&T Conferencing Audio Only Bulk Registration Form
  • Excel form
  • Instructions
• ​NS-103: AT&T Conferencing with Zoom New Agency Account Billing Form
  • Excel form
  • Instructions
• NS-104 AT&T Conferencing with Zoom Bulk Order Form
  • Excel form
  • Instructions