Conferencing: Audio, Video & Web
CONFERENCING: Audio, Video & Web
The Office of Technology Services provides conferencing services for its customers, including audio-only and video- and web-based options. Additional information is provided below.
For assistance setting up conferencing for your agency or office, please contact:
Special Services
- 225.342.4420
- Email Special Services
Audio-only Conferencing / Trouble-Reporting Information (AT&T)
- 800.526.2655 (Customer Care Reservation Center/caller press 4 to report trouble/Available 24/7)
- Email for Audio-only Conferencing
Video and Web Conferencing (Zoom) Trouble-Reporting Information (AT&T)
Do not contact Zoom directly.
- 800.345.0857 or 847.562.7161 (AT&T Help Desk/Universal Agent)
- Email for Video and Web Conferencing
Video, Audio & Web Conferencing
OTS has contracts for both Polycom and CISCO (previously Tandberg) video conferencing equipment. These contracts can be used by agencies for the purchase of:
- video equipment
- ancillary equipment and components
- software
- maintenance
- installation
The Polycom contract is contract number 4400010241 with Solutionz, Inc. Polycom contract number 400003949 with Audio Visual Innovations, Inc. expired April 17, 2017. Tandberq equipment previously procured from Tandberg contract 4400002601, which expired August 15, 2016, can be procured from Cisco Network Service Equipment contract 4400003810.
Contact vendors directly for details concerning these contracts. For general questions or to obtain a copy of the contract, contact the Office of State Procurement directly or visit their website.
Billing Rates
The agency will be billed directly by the contractor. Prices are based on percentage discounts. Refer to contracts 4400010241 and 4400003810 for details. (Information about telecommunications contracts is available on the Office of State Procurement website.)
How to Order
Agencies interested in procuring video equipment, software and related items will place orders directly with the contractor.
Contacts
OTS Messaging Services
- 225.342.8683
Office of State Procurement
- 225.342.8010
Contractor
- CISCO (previously Tandberg): Refer to the Office of State Procurement's LA eCat.
