The Claims unit oversees all first-party and third-party claims for the state. The unit is divided into several subsections, listed below.
This unit handles claims covering the legal liability for the State of Louisiana arising out of occurrences resulting in injuries or property damage to others that do not involve licensed vehicles, as well as certain obligations of others assumed under contract. These coverages include premises and operations, completed operations and products liability, elevator and escalator liability, personal injury, watercraft liability, contractual liability, wrongful acts, errors and omissions (professional liability), public officials (directors and officers or educational liability), custodial, garage keepers legal liability, foster parents, protective liability, and fire damage legal liability.
General Liability accidents should be reported to ORM through Global Intake using the link at the top of the page.
This unit handles claims from State employees who are injured on the job. ORM provides Workers' Compensation coverage for employees of all covered State agencies.
Workers' compensation incidents should be reported to ORM through Global Intake using the links at the top of the page.
Transitional Duty Reports
This unit handles claims of damage to state property assets. This includes buildings, contents, equipment breakdown, employee bond and crime losses.
Property claims should be reported using the form below, which should be e-mailed to 6410StateOfLouisiana@sedgwickcms.com or faxed to 855.563.2447.
This unit handles claims concerning cyber liability issues. The Office of Risk Management has facilitated a commercial insurance policy for the Office of Technology Services (OTS)-managed agencies and higher education institutions which will provide for cyber liability coverage.
Cyber liability provides coverage for security breaches of electronic data including personally identifiable, non-public information while in the control of and managed by a state agency. Personally identifiable information includes but is not limited to social security numbers, dates of birth and driver's license numbers. The policy covers a variety of expenses associated with security breaches, including but not limited to privacy breach counsel, forensic IT services, notification costs and credit monitoring expense.
State agencies seeking to file a cyber liability claim should report directly to Phelps Dunbar at firstname.lastname@example.org or through their 24/7 hotline at 833.229.1647.
For additional information, contact an ORM representative below.
This unit handles claims of medical malpractice against those performing medical services on behalf of the state.
Medical malpractice claims should be reported by contacting Roberto Reyes.
This unit handles claims of incidents arising from hazardous roads maintained by the state's Department of Transportation and Development (DOTD).
Road hazard claims must be reported to the DOTD district in which the incident occurred as well as to ORMRH@sedgwickcms.com using the forms below.
District 02 - 504.437.3100
District 03 - 337.262.6100
District 04 - 318.549.8300
District 05 - 318.342.0100
District 07 - 337.437.9100
District 08 - 318.561.5100
District 58 - 318.412.3100
District 61 - 225.231.4100
District 62 - 985.375.0100