Directory Assistance
Directory Assistance
Local and National Directory Assistance is provided to subscribers by the telephone companies to aid in the retrieval of destination numbers.
State Government Directory Assistance Service assists the general public as well as state agencies by providing the following information:
- State of Louisiana government telephone numbers
- Dialing instructions
- Names of department heads and other state officials
- Assistance in identifying the appropriate state agency
Telephone numbers not listed in the Louisiana State Government Telephone Directory or the public telephone directory can be made available to the public through the State Government Directory Assistance Operators. OTS can only include these numbers if the appropriate information is provided by the agency Telecommunications Coordinator.
When a state telephone number is disconnected, the caller receives a disconnect recording. The caller may reach out to the State Government Directory Assistance Service to obtain the new main number for the agency. When warranted, specific numbers may be provided. Alternatively, the service may provide the telephone number for a different location or program as appropriate. OTS can only include these numbers if the appropriate information is provided by the agency Telecommunications Coordinator.
Contacts
Local and National Directory Assistance
- To obtain information:
- 411
- To supply information:
- 225.219.5757
- DOA-OTS-NCSInformationManagement@la.gov
State Government Directory Assistance
- To obtain information:
- Baton Rouge: 225.342.6600
- Toll-Free: 800.256.7777
- To supply information:
- 225.219.5757
- DOA-OTS-NCSInformationManagement@la.gov
Local and National Directory Assistance Billing Rates:
Actual cost plus a 3% processing charge. A Support Service fee of 0.5% shall be applied to the monthly cost of this service.
State Government Directory Assistance Service Billing Rates:
There is no charge for this service.
Local and National Directory Assistance
Agencies contact the telephone company directly for local and national directory assistance service by dialing 4-1-1. If an access code (for example '9') is required to dial local numbers, that access code is required to dial local and national directory assistance as well.
The telephone companies' directory assistance operators use the public directory listings to provide telephone numbers to callers. Contact OTS to add, change or remove a public directory listing.
State Government Directory Assistance Service
State government directory assistance can be reached through either of these numbers:
Baton Rouge: 225.342.6600
Toll-Free: 800.256.7777
Contact OTS to provide updates.
