OTS Careers: Work With Us
Want to join the ots team? You could be IT!
The Office of Technology Services is an end-to-end IT shop that supports many sectors within the executive branch of state government, and we are always looking for motivated professionals to help support information technology services across all areas of expertise.
OTS fosters careers in areas such as application development, incident management, systems administration, core infrastructure management, communications services, networking, program management and mass mail/print operations.
Our agency offers many benefits and provides opportunities for its employees; not only do they work in an exciting, innovative field, but they also have plenty of potential for advancement.
Current Job Openings
Click Job Title for details and to apply online.
| Job Title | Closing Date | Additional Information |
|---|---|---|
| IT Statewide Applications Developer 1/2/3/4 (APPDM 50385533) | February 16, 2023 | Designs, codes, compiles, tests, debugs, modifies and documents new or existing applications using the OTS technology stack to conform to AppDM accepted standards, procedures and guidelines. Meets with users to determine project needs and provide system support. Evaluates user's request for changes to determine specific tasks and effects on existing programs and systems. Writes project, program, and system specifications. Develops software utilities as needed to increase productivity. Responds to computer system emergencies and resolves problems independently or in consultation with other Information Technology applications staff and/or end user personnel. Researches and resolves program, machine, data, or system software problems of a highly technical nature, frequently interacting with other employees, supervisors, or users. |
| IT Statewide Applications Developer 1/2/3/4 (APPDM PN 141729, 2225, 50568974) | February 16, 2023 | Assist the lead administrator in managing applications systems such as SystemWare, WebSphere and Novell Access Manager (NAM) for the Department of Education (DOE) and Department of Children and Family Services (DCFS) online systems. Support administrator functions for Document Generation System (DGS) Adobe LiveCycle and JBOSS servers. Support upgrades of system components collaborating with infrastructure resources on the prioritization and sequence. |
| IT Statewide Applications Developer 1/2/3/4 (APPDM PN 50540943) | February 16, 2023 | |
| IT Statewide Applications Senior Developer 1/2/3 (APPDM 50408284) | February 13, 2023 | Perform technical consultant functions for multiple, highly complex assigned program areas and applications. Provide systems and technical expertise on project to various management levels involving the development of information technology to support various program sections. Review requests for information services, recommend the most efficient and effective of accomplishment and present findings to various management levels. Provide technical expertise in analyzing, defining, acquiring, and implementing application software packages, office automation software, security and administration programs, and quality assurance reviews. Provide consulting services of effective use of the development methodology for information systems to ensure that the most effective designs are utilized to best support the needs of management. Provide development, maintenance, and troubleshooting of highly complex computer applications systems as required. Provides expert advice, assistance and guidance for development of applications and recommendations for database architecture. |
| IT Statewide Applications Senior Developer 1/2/3 (APPDM PN 137425) | February 09, 2023 | This position will be responsible for providing technical support for multiple highly complex systems working in an independent manner that requires a multilayered technical skill set and knowledge base across multiple departmental programs and applications. Support will be provided for assigned data warehouses, ETL processes, and reporting tools. The position will also have primary responsibility for support and maintenance for the iWAY products (Data Migrator, Master Data Center, Data Quality Center, and Service Manager). This position provides specialized technical knowledge to various OTS applications staff, special projects, database administrators, vendors, and end user personnel concerning the iWAY application software tools and databases. Responsibilities also include on-call maintenance support for assigned systems. |
| IT Statewide Associate Analyst 1/2/3/4 | February 09, 2023 | Serves as an ERP FI business analyst which includes support activities such as: system assurance tasks, answering questions, providing assistance, and making recommendations to solve moderately complex system and user related issues and problems; referring users to other groups as needed for training, system security issues, database assistance, communication problems, etc. Works with OTS and vendor staff concerning application designs, problems, and issues. |
| IT Statewide Associate Engineer 1/2/3/4 (OTS-DCO) | Continuous | Performs, with oversight, basic information technology infrastructure maintenance tasks such as security patching and standard updates. Assists in providing basic help desk support tasks pertaining to data center operations. Assists in provisioning basic services per approved requests. Assists in basic installations and configurations of equipment and supporting software. May assist in after hours emergency maintenance. |
| IT Statewide Operator 1/2/3/4 (DOA/OTS/PSS #50323001) | February 10, 2023 | Independently operates advanced production mail equipment according to established procedures to produce and transport materials consistent with established standards for printed and mailed matter. Ensures compliance with procedures and standards through continuous quality assurance and reporting. Participates in efforts to improve operational outcomes by identifying and raising to management any deviation in production from established standards. Remains abreast of such standards and procedures. |
| IT Statewide Systems Technician 1/2/3/4 (EUC- BL) | February 06, 2023 | Incumbent of this position is responsible for field office technical support of advanced devices in the assigned region. The hardware to be supported may be specialized or complex and includes various types of network devices, servers, Audio/Video components and associated peripherals in addition to desktop and end user devices. All work tasks are assigned and monitored through the service management ticket system. The incumbent will need to be travel authorized to drive a state and/or personal vehicle to support OTS customer offices throughout the domiciled region and may travel frequently to OTS customer offices around the state to provide technical support services. Duties may be performed in highly complex and secured environments including prisons, mental health institutions and developmental facilities. Acts as the first point of contact to provide end user support through information updates, creation and tracking of service requests, performing basic or advanced hardware, and software troubleshooting tasks. Performs user and system account management tasks such as; resetting passwords, updating user account information, tracking and updating assigned asset information. |
| IT Statewide Systems Technician 1/2/3/4 (EUC-CG) | February 09, 2023 | Incumbent of this position is responsible for field office technical support of advanced devices in the assigned region. The hardware to be supported may be specialized or complex and includes various types of network devices, servers, Audio/Video components and associated peripherals in addition to desktop and end user devices. All work tasks are assigned and monitored through the service management ticket system. The incumbent will need to be travel authorized to drive a state and/or personal vehicle to support OTS customer offices throughout the domiciled region and may travel frequently to OTS customer offices around the state to provide technical support services. This position requires occasional to frequent floor to waist lifting, waist to shoulder lifting, and shoulder to overhead lifting of equipment up to 50 pounds. Duties may be performed in highly complex and secured environments including prisons, mental health institutions and developmental facilities. |
| OTS Statewide Graphics Consultant (DOA/PSS #50665279) | February 08, 2023 | Operates advanced design equipment and software to create by hand and in digital arrangement any images and layouts required for conceptualization and publication of a comprehensive range of digital and printed media formats. Collaborates with customers, customer advertising agencies, and relevant contractors to iteratively develop, illustrate, arrange, and ready for production any required component of a digital or printed product or design campaign. Provides expert consultation to customers and contractors on graphic design product lifecycles across printed and digital presentment formats. Both independently and as part of an account team, works to successfully discern, review, draft, analyze, capture, and execute customer design requirements. |
| Project Analyst Manager (IT Statewide Manager 1, PMO 50663170) | February 06, 2023 | Maintains appropriate staffing levels through recruiting, hiring, and retaining Project Analysts. Monitors Project Management and Analysis operational performance and implements changes to operations as needed. Oversees and assists in the documentation of project management and analysis practices and procedures. Performs periodic evaluations of all team members. Evaluates and jointly establishes Project Management and Analysis best practices and procedures through collaboration with other Managers within Product Delivery. Conducts regular, recurring meetings with all team members to provide support and guidance. |
| Project Management Manager (IT Statewide Manager 3, PMO 50662819) | February 06, 2023 | Performs managerial responsibilities, administrative functions, support and guidance for a subset of IT Statewide Program Managers within the Product Delivery Management unit. Conducts recurring meetings with staff to assess productivity, provide support, and guidance. Conducts expectation meetings with staff and provides timely feedback, both constructive and positive as necessary. Performs and ensures annual performance plannings and evaluations are conducted timely, professionally, and completely. Works with staff to identify strengths, weaknesses, and areas of improvement and growth. Assesses subordinate performance and provides training and guidance as necessary. |
